Contact Us

Gharelu Bazaar

We’re always happy to hear from you 😊
If you have any questions about our products, orders, shipping, returns, or anything else, feel free to get in touch with us using the details below.

📧 Email Support

For order-related queries, support, or general questions, you can email us at:
support@gharelubazaar.com

We aim to respond as quickly as possible during our support hours.

📞 Phone / WhatsApp Support

You can also contact us via call or WhatsApp on the following numbers:

  • +91 8127042786

  • +91 8423862789

⏰ Support Availability

Our customer support team is available:
All days – 8:00 AM to 8:00 PM (IST)

📍 Business Address

Gharelu Bazaar
Mataldei, 10/12 Near Pushpa Medical Store
Chak Mataldei,
Varanasi, Uttar Pradesh – 221311
India

📦 Order & Shipping Queries

For faster resolution, please mention your Order ID while contacting us regarding:

  • Order status

  • Delivery updates

  • Returns or exchanges

  • Cancellations

🙏 Thank you for choosing Gharelu Bazaar.
We truly appreciate your trust and support toward a small, family-run Indian business.

Frequently Asked Questions (FAQs)

🔹 General Questions

What is Gharelu Bazaar?

Gharelu Bazaar is a small, family-run Indian online store focused on providing practical, problem-solving household, home, kitchen, and health products at affordable prices across India.

Is Gharelu Bazaar a trusted store?


Yes. We believe in transparency, quality products, and customer satisfaction. Our support team is always available to help you.

Do I need to create an account to place an order?


No, you can place an order using guest checkout. Creating an account helps you track orders faster and manage your details easily.

Are the products exactly the same as shown on the website?


We try our best to display accurate images and descriptions. However, slight variations in color or appearance may occur due to screen settings or lighting.

How can I contact Gharelu Bazaar?

Email: support@gharelubazaar.com

Phone / WhatsApp: 8127042786, 8423862789
Support Hours: 8:00 AM – 8:00 PM (All days)

🚚 Shipping & Delivery

Do you deliver all over India?


Yes, we ship to most serviceable pin codes across India.

How long does delivery take?


Orders are usually delivered within 5–7 working days, depending on your location and courier service.

How can I track my order?


Once your order is shipped, tracking details will be shared via email or WhatsApp.

Which courier partners do you use?


We work with trusted courier partners like DTDC, Delivery, XpressBees, Ecom Express, Ekart, Amazon Shipping, Shadow fax, and others.

What if my order is delayed?

Delivery delays may occur due to courier issues or unforeseen circumstances. If your order is delayed, please contact our support team.

💳 Payment Related FAQs

What payment methods do you accept?

We accept all major payment methods including:

  • UPI
  • Debit Card / Credit Card
  • Net Banking
  • Wallets
  • Cash on Delivery

How long does delivery take?

Yes. All online payments are processed through secure and trusted payment gateways.

Is Cash on Delivery (COD) available?

Yes, COD is available on selected products and locations. COD orders may require verification before shipping.

🔁 Returns & Refunds

What is your return policy?


We offer a 5-day return policy from the date of delivery. Products must be unused, in original packaging, and in the same condition as received.

How do I request a return or replacement?


To request a return or exchange, email us at support@gharelubazaar.com with your Order ID and issue details. An unboxing video may be required for damaged or wrong products.

When will I receive my refund?


Once the return is approved and inspected, refunds are processed within 8–15 business days to the original payment method (or bank account for COD orders).